When will I receive my order?

All orders received before 2:30pm (GMT) are dispatched the same day from our UK warehouse.

Any orders received after this time will be dispatched the next working day.

How much does shipping cost?

Shipping charges for your order will be calculated and displayed at checkout.
£4.95 for Tracked Express Delivery (1-3 days)*

£7.95 for Next Day Delivery (Order before 2:30pm for next working day delivery)*

Do you offer International shipping (outside of the UK)?

Yes we do! Your shipping rate will be calculated at checkout. Currently we are shipping across Europe and to the US & Canada but please email alani@fraupow.com for any shipping query you may have. 

*Domestic deliveries take place between 8am - 6pm. Bank holidays and weekends are excluded from delivery time. 

Please note that delivery may take a little longer to these areas:

The Scottish Isles, Channel Islands, Isle Of Wight, Isle of Man, Northern Ireland and the following postcodes:

AB, BT, DD, EH, GY, JE, FK, HS, IM, IV, KA, KW, KY, ML, PA, PH, TD, TR, ZE.

Packages undeliverable by our courier and/or their international shipping partners will be cancelled and refunded once received and processed at our UK warehouse.

We are not responsible for any deliveries that may be affected by customs, natural occurrences, transfers from our courier to the local courier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United Kingdom.