Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at help@fraupow.com

Sizing

Measure your nipple diameter straight across using a tape measure (not your areola) 

Use our size chart to establish your size. 

The pump comes with a 24mm Flange as standard but we have 6 other sizes if needed (to be purchased separately)

Contact us for more information at help@fraupow.com

 

 

- The Flange, also referred to as a Shield is the funnel shaped silicone part of your breast pump that fits on your breast. The hole/tunnel draws your nipple in to extract milk. 

- The size of your flange indicates the diameter of the tunnel

- An Insert is a smaller plastic part that is inserted into your flange to narrow the tunnel if needed. See how to insert here 

Products

- Motor pump with Full LED Touch Screen

- 24mm Flange x 1 

- Duck Bill Valve x 2 (Replacement Valve included)

- Silicone Shield x 1

- Silicone Diaphragm x 1 

- Linker x 1

- Milk Collecting Cup x 1 

- USB Type-C Cable x 1

- Replacement Seal Ring

- Instruction Manual

- 3 x Midwife Support Calls 

- Fully charge your motor pump for at least 2.5 hours

- Sterilise your pump parts and dry

- Assemble your pump using the instruction manual or our demonstration video

- Place your nipple in the flange tunnel and keep secure in your bra 

- Press the power button and choose mode (Massage, Lactation, Auto or Expression) 

- Adjust intensity level to your comfort 

- Pump holds 180ml milk 

- The pump automatically shuts down at 20 mins

- Wearable Electric Breast Pump

- 24mm Flange 

- 27mm Flange 

- 21mm Insert 

- 19mm Insert

- 17mm Insert

- 15mm Insert

- 13mm Insert

- Silicone Manual Pump/ Milk Collector 

- Breast Milk Storage Bottles/Feeding Bottles 

- Breast Milk Storage Bags

- Reusable Nursing Pads

 

Only if you are not the standard size (24mm). If you are larger than the standard size you will need to purchase the 27mm Flange. If you are smaller than the standard sixe you will need to purchase the correct sized Insert to place in the 24mm Flange. Please see size chart to confirm your size.

If you need help with sizing please contact us at help@fraupow.com before purchasing

See instruction manual in English

Accessing free midwife support

1. LIVE CHAT (Every Monday, Wednesday & Friday)

  • Press the "CHAT" button or Chat Icon (bottom right corner) 
  • You will be connected to a midwife for a 1:1 private conversation
  • Ask our midwives any questions regarding your pregnancy or postpartum (up to 12 months)

2. AUDIO OR VIDEO CALL (Midwife)

  • Book your 20 minute call with a trained midwife as a Fraupow customer here
  • You are required to show a form of photo ID before your video call to meet regulations
  • You will be blocked from this service if you are a no show without cancellation. Please respect the service 

Midwife support calls can also be booked via our social media pages (Instagram & facebook)